How to Register for the Patient Portal

As a patient of the clinic, the portal offers you several benefits :

Receive notifications and reminders for your appointments;
Receive messages from your doctor, healthcare professional, or the clinic;
Access certain documents (forms, exam requests, consultation requests, lab results, etc.) sent by your doctor or the clinic.

Activate Your Account : To begin, ask your healthcare professional or the clinic's administrative team to activate your account. Once activated, you will receive a welcome email containing your username and a temporary password.

Access the Patient Portal : Click on the link to the patient portal included in the welcome email. This will direct you to the portal login page.
Log In to Your Account : Sign in using your username (your email address) and the temporary password provided in the email.

Create a New Password : Enter a new password and confirm it. Ensure that the password is at least 8 characters long, including one lowercase letter, one uppercase letter, and one number.
Accept Terms and Conditions : Read the terms and conditions of use and check the box indicating that you accept these terms.
Finalize Registration : Click "Save." Your patient portal account is now active and ready to use.

An email address is required to create and link your patient portal account. Without an email address, the account cannot be finalized.
The portal also lets you view your invoices.
In accordance with Law 25, the clinic cannot send confidential documents (results, forms, etc.) by email. These documents are shared only through your patient portal.
If you cannot access your portal or need assistance, contact the team at 1-855-776-7748 (open 8:30 a.m. to 4:30 p.m.) or by email at info@priveosante.com.

Updated on: 03/08/2026