Cancellation Policy
We understand that unforeseen circumstances may arise, making it necessary to cancel or reschedule an appointment. To ensure optimal management of our availability, respect the professional’s time, and allow other patients to access open time slots, we have implemented the following cancellation and rescheduling policy:
Cancellation more than 24 hours before the appointment: You may reschedule your consultation at no additional cost or receive a full refund if payment was made in advance. To do so, please send us an email at info@priveosante.com. Be sure to include the full name of the person who booked the appointment, as well as the date and time of the appointment in your message.
Same-day appointments or appointments within 24 hours, no-show, or significant lateness: An administrative fee of $100 will be charged. Until these fees are paid, it will unfortunately not be possible to book another appointment.
Cancellation Policy and No-show or late arrival policy: : In the event of a no-show without prior notice or a delay of more than 10 minutes, an administrative fee of $100 will apply. In such cases, Priveo Santé reserves the right to reschedule your appointment to avoid inconvenience to other clients and to respect the professional’s schedule.
Cancellation more than 24 hours before the appointment: You may reschedule your consultation at no additional cost or receive a full refund if payment was made in advance. To do so, please send us an email at info@priveosante.com. Be sure to include the full name of the person who booked the appointment, as well as the date and time of the appointment in your message.
Same-day appointments or appointments within 24 hours, no-show, or significant lateness: An administrative fee of $100 will be charged. Until these fees are paid, it will unfortunately not be possible to book another appointment.
Cancellation Policy and No-show or late arrival policy: : In the event of a no-show without prior notice or a delay of more than 10 minutes, an administrative fee of $100 will apply. In such cases, Priveo Santé reserves the right to reschedule your appointment to avoid inconvenience to other clients and to respect the professional’s schedule.
Updated on: 07/01/2025