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> Use this file to discover available pages before exploring further.
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# How to Register for the Patient Portal

Log in to the patient portal by [clicking here](https://patient.medesync.com/Login.aspx).

**As a patient of the clinic, the portal offers you several benefits :**

* Receive notifications and reminders for your appointments;
* Receive messages from your doctor, healthcare professional, or the clinic;
* Access certain documents (forms, exam requests, consultation requests, lab results, etc.) sent by your doctor or the clinic.

### Steps to Register for the Patient Portal

1. **Activate Your Account :** To begin, ask your healthcare professional or the clinic's administrative team to activate your account. Once activated, you will receive a welcome email containing your username and a temporary password.

![](https://storage.crisp.chat/users/helpdesk/website/6fc766fbc9745c00/19896db8-2639-45cf-bca4-5feb76_vw99yf.png)

2. **Access the Patient Portal :** Click on the link to the patient portal included in the welcome email. This will direct you to the portal login page.

3. **Log In to Your Account :** Sign in using your username (your email address) and the temporary password provided in the email.

![](https://storage.crisp.chat/users/helpdesk/website/28b20bca69a57a00/06e3f09e-265a-4e5c-b517-ab85fc_c1s8f0.png)

4. **Create a New Password :** Enter a new password and confirm it. Ensure that the password is at least 8 characters long, including one lowercase letter, one uppercase letter, and one number.

5. **Accept Terms and Conditions :** Read the terms and conditions of use and check the box indicating that you accept these terms.

6. **Finalize Registration :** Click "Save." Your patient portal account is now active and ready to use.

### Good to Know

* **An email address is required** to create and link your patient portal account. Without an email address, the account cannot be finalized.
* The portal also lets you **view your invoices**.
* In accordance with **Law 25**, the clinic cannot send confidential documents (results, forms, etc.) by email. These documents are shared only through your patient portal.
* If you cannot access your portal or need assistance, contact the team at **1-855-776-7748** (open 8:30 a.m. to 4:30 p.m.) or by email at **info@priveosante.com**.